If you have any questions, concerns, or require assistance, please contact us using the information below. Our customer service team will make every effort to respond as promptly as possible.
Email:
- General Support: support@penultrax.com
- Partner With Us: partnership@penultrax.com
Business Hours: 24/7, Monday – Sunday (Eastern Time, ET)
If you have not received a response, please feel free to follow up with us via email, and we will respond as soon as possible.
You may also connect with us through our social media channels for updates and general information:
- Facebook: https://www.facebook.com/penultrax/
- Instagram: https://www.instagram.com/penultrax
- Youtube: https://www.youtube.com/@penultrax
- Tiktok: https://www.tiktok.com/@penultrax
For order-related inquiries, please include your order number to help us assist you more efficiently.